Our warranty
Built right, and we stand behind it.
Every deck, porch, and remodel we build comes with a 1-year workmanship warranty. If something is off, we make it right.
What it covers
- Workmanship on what Prime builds, for 1 year from completion
- Structural framing, decking, railings, screens, and trim we install
- Repairs if something we installed comes loose or fails
What manufacturers cover
Material warranties come from the manufacturers, per their own terms. If a board, fastener, or material fails under its warranty, we help you file it.
What is not covered
- Normal wear and weathering over time
- Damage from storms, severe weather, or falling limbs
- Misuse or alterations by anyone other than Prime
Make a claim
How to make a claim
Call us or fill out the form. Scott responds within 1 business day, and we come take a look and make it right.
Call (629) 281-6400Care tips for decks and porches
Sweep off leaves and pollen so moisture does not sit on the boards.
Wash with mild soap and water, not a pressure washer on high.
Restain or reseal wood decks every 1 to 2 years to keep them looking new.
Check screens each spring and call us if one needs a re-tension or patch.
Common questions
Quick answers, before you call
Yes. Prime Construction is a Tennessee Licensed Contractor (#84096) carrying general liability and workers compensation insurance. Prime Construction is a d/b/a of Starry Skies Properties.
Still have a question? Call or text (629) 281-6400 or see our full FAQ.
Let's keep it looking new. covered
Free estimate in 1 to 2 days. Now scheduling projects after mid-November. No obligation.
